Delivery Information
Delivery Information
Tomzone delivers to all governorates of the Arab Republic of Egypt. We work with trusted courier partners to get your order to you as quickly and safely as possible.
Delivery times
- Greater Cairo (Cairo, Giza, Qalyubia): 1 to 3 business days.
- Other governorates: 2 to 5 business days.
- Orders are processed on business days (Saturday to Thursday). Orders placed on Friday or public holidays are processed the next business day.
Shipping fees
The shipping fee depends on your governorate and is shown clearly at checkout before you confirm your order. Any free-shipping offers that apply will also be shown in your cart.
Payment on delivery
You can pay by cash on delivery (COD) anywhere in Egypt, or pay securely online. All prices and charges are in Egyptian Pounds (EGP).
Order tracking
Once your order ships, we will contact you by phone or WhatsApp to confirm the delivery appointment. Please make sure the phone number and address on your order are correct so the courier can reach you.
Receiving your order
We recommend inspecting your electrical protection products on delivery. If an item arrives damaged or incorrect, please refuse it or contact us the same day so we can resolve it quickly.
For any delivery question, email tomzonegypt@gmail.com or message us on WhatsApp at [add your phone number].